Tablet or Mobile Snapshots

Snapshots will track Desktop, Tablet and Mobile visitors using a Desktop screenshot by default. Additional snapshots can be added to track Tablet or Mobile visitors.

Add a Tablet Snapshot
  1. Start by adding a new snapshot from your Crazy Egg dashboard.
  2. Enter the URL for your snapshot.
  3. Select the tablet icon for Screenshot Device, this will capture a screenshot of a tablet view. 
  4. Uncheck Desktop and Mobile from Track Traffic From (only keep Tablet selected). 
  5. Save the snapshot.

Add a Mobile Snapshot
  1. Start by adding a new snapshot from your Crazy Egg dashboard.
  2. Enter the URL for your snapshot.
  3. Select the phone icon for Screenshot Device, this will capture a screenshot of a mobile view. 
  4. Uncheck Desktop and Tablet from Track Traffic From (only keep Phone selected). 
  5. Save the snapshot.

Screenshot Device 
This option selects the device type that is used to capture a screenshot; the default is  Desktop. The Screenshot Device can only be selected when adding a new snapshot; this option cannot be changed once a snapshot has been added.

Track Traffic From 
This option selects the visitors that should be tracked based on the device; the default is visitors from all devices. Only one snapshot can track traffic for a device. This means you can have a maximum of three snapshots, one for each device type.

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