Crazy Egg for Ecommerce

Welcome to Crazy Egg for Ecommerce!

Here, you will find multiple guides for making the most out of your subscription, from getting Snapshots (including heatmaps) and Recordings set up on your store(s) to managing multiple domains and team members. You'll also learn how to deploy A/B tests with just the click of a button, no code necessary. 

Remember, each subscription comes with unlimited domains, so you can add your tracking code to as many of your ecommerce sites as you need. 

Table of Contents


Overview: Getting Familiar with Crazy Egg

Meet Your Dashboard

Snapshots Overview

Explore this quick-start guide to get a walkthrough of Crazy Egg’s five visitor data analysis reports (we call them “Snapshots”): Heatmap, Scrollmap, Confetti, Overlay, and List. 

Snapshot Setup Tutorial

This three-minute video will help you unlock the power of Snapshots. You'll be able to customize each Snapshot to suit the page and your goals.  

Snapshots Dashboard Tutorial

Check out how to manage your Snapshots from the Snapshot Dashboard including how to refresh, duplicate, and export the 5 Snapshot Reports. 

Snapshot Reports Tutorial

Learn how to use each of your 5 reports to identify areas of opportunity where you can increase customer interactions, engagement, and conversions.


Visitor Recordings Video Tutorials

Recordings Settings

Learn how to customize your Recordings including changing the sampling rate at which we capture visitors as well as privacy masking. 

Recordings Dashboard

Organize your Recordings using 14 different filters to get to the session replays that matter the most to your analysis.

Recordings Player and Controls

Learn how to skip pauses, change the playback speed, and see exactly what events and actions took place during the course of the recording. 


A/B Test Video Tutorials

A/B Test Editor

See how to make changes to your online store with just the click of a button from changing text, adding links, and swapping out images. Use all of the insights that you got from the Snapshot Reports and the Recordings to see what you can improve on your ecommerce site.

A/B Test Results

Understand how to analyze your A/B test results. We use a multi-armed bandit approach to A/B testing that will make sure that you never lose out on any clicks, conversions, or sales while the test is running.


Setup and Installation: Getting Started with Crazy Egg

Integrations and Quick Install Options

We have a lot of integrations that can help you connect your online store to Crazy Egg in minutes. Learn how our connections with partners like Shopify, Wix, and SquareSpace can get you analyzing site traffic ASAP: Explore integrations

If you have a Shopify store, you can easily add Crazy Egg as an app right from your Shopify dashboard. Learn more here

How to Manually Install Crazy Egg

If you need to install our tracking script manually, you can get up and running by following three easy steps. Learn more about manual installation here.

Email A Developer Option 

We can also send instructions to a developer for you.


Organizing and Managing: Putting Crazy Egg to Work for You

Adding Multiple Store Domains to Crazy Egg

You can track multiple domains under one Crazy Egg account. All you need to do is follow this guide here

Whether you’re managing just one online store or multiple, Crazy Egg has you covered. Learn how easy it is to add sites to your account for analysis and report sharing.

Adding and Managing Team Members

You have the option to invite teammates to view reports and recordings from just one site or several if you have multiple domains under your business. Here's a walkthrough for how to invite new team members to your account

Setting and Resetting Team Member Permissions

You also have the option to assign roles to team members, from Owner or Manager to Read-Only (if you want someone to just be able to review reports or recordings rather than run them). Check out this in-depth guide

Organizing Your Dashboard With Folders

Add some structure or categorization to your Snapshots by grouping them together. Learn how to move Snapshots into Folders so you can access them easily.


Sharing Your Insights

Exporting Reports

Learn how to back up or save old reports to make room for new ones or run a comparison with this handy guide. Click here to check out the guide

Sharing Snapshots and Recordings

Want to send a teammate an example of a user behavior pattern you’ve identified? We make it easy to share our reports via URL.


Crazy Egg Tutorials, Training, and Resources 

Help Center

Our searchable support portal is your go-to resource for making the most of your Crazy Egg subscription! Access to guides, how-to’s, and video tutorials await.  

Office Hours and Training Sessions

If you need help getting started with Crazy Egg, want answers to your burning questions, or want to take a deep dive into a particular website optimization topic, we’ve got your covered with our free, live tutorials!

Any questions or concerns? You can always email help@crazyegg.com.

Video Resources Library

If you're a DIY learner, browse our video library where we have everything from past webinars to website teardowns to in-depth video walkthroughs. We've got plenty of resources for you to explore so dive right in!


Ecommerce Case Study

Want to see how another ecommerce store uses Crazy Egg in action? Take a look at this website teardown with TommieCopper.com.

Learn how WallMonkeys Increased their Conversions by 550%

Check out this in-depth look at how ecommerce company WallMonkeys used Crazy Egg to boost their store. Take their learnings and apply their method to your own store.

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