Cancel Account

Click on “Account” (located on the left hand side in the blue menu bar).  This will open a sub-menu underneath. 
Menu A.png 83.1 KB

Click on “Your Profile”.
Menu B.png 87.58 KB

From here you will see a new screen located in the center of the dashboard (in the picture below this would be the section outlined in yellow).  To the right of the subscription section you will find a menu list outlined in blue.  Click on “Cancel account” (in the picture below this is outline in red).  
Profile Information.png 95.28 KB

Once here you are asked to choose a reason why you are leaving.  Note: Until you select a reason for leaving, the continue button will remain greyed out. Once you have chosen a selection the continue button will become blue.
Cancel Screen.png 98.67 KB

Click on the “Continue” button to finalize the cancellation.
Cancel Screenb.png 99.23 KB


We are sorry to see you leave.  We would greatly appreciate any feedback you are willing to provide on your experience using our product.  Please email us at feedback@crazyegg.com
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